Frequently Asked Questions

Q: What is foodjunky?

A: foodjunky.com is a concierge service that makes ordering food from your local restaurants easy for individuals, groups, and catering.

Q: When will you be in my town?

A: We choose which restaurants and cities to add next based on interest. Let us know you want us to come to you by signing up for our newsletter here.

Q: Does foodjunky cost me anything?

A: We charge a small service fee. If you ever have any order issues we are available at 855-foodjunky or orders@foodjunky.com.

Individual orders are charged a flat fee of $.99 per order up to $40. Orders over $40 are charged a fee of 8% of the food subtotal.

Group orders are charged a flat fee of $.99 per person.

Catering orders are charged a fee of 8% of the food subtotal.

Q: I am unhappy with my foodjunky experience. Can I get a refund?

A: We stand by our service and offer a money back guarantee for any dissatisfied customers. Call 855-foodjunky (855-366-3586) or email us at info@foodjunky.com and we will gladly refund your foodjunky fee.

Q: My food isn't here yet! Who do I contact?

A: Give us a call at 855-foodjunky or email us at orders@foodjunky.com. That’s what we are here for!

Q: How do I cancel an order after it has been placed?

A: Call 855-foodjunky or email orders@foodjunky.com with your name and your order #. We will contact the restaurant and attempt to cancel the order. We will refund the foodjunky fee, but there is no guarantee a restaurant will be able to cancel an order or refund a charge.

Q: My problem isn’t any of the above. How can I reach foodjunky?

A: Send us an email at info@foodjunky.com. For urgent matters, call 855-foodjunky (855-366-3586).